Our philosophy is to ensure guests feel extremely special and that their company is something we value highly. Our aim is to provide you with all the things your heart desires for the duration of your stay. We leave no stone unturned in meeting the needs of luxury-seekers. Your stay in Rotorua would not be complete without a soothing heated pool. Our beautiful pool at the centre of our complex is there for all to enjoy, in addition to the dreamy private spa pools in each of the rooms. Relax and be pampered in The Palms Spa Treatment Studio; join other guests for a pre-dinner drink at the new bar; then book a table at our brand new a la carte MATAI restaurant presenting fine dining for a magical culinary experience. We welcome you to savour all the very best facilities that we’ve designed for your utmost enjoyment.

Here’s the full complement of the facilities we proudly offer our guests:

• Air-conditioned rooms
• SKY TV Guest select – 50 channels to choose from
• Free Ultra-fast fibre optic internet
• Desk/workstation in rooms
• In room safe in suites
• Private patio courtyards off all ground floor rooms
• Boutique conference venue
MATAI Restaurant & Bar
• Internet Kiosk
• Guest laundry
• Children’s playground and BBQ area
• Swimming pool (ionized) heated to 33C
The Palms – Spa Treatment Studio
• Nine-hole mini golf
• Bikes for guest use
• Gymnasium
• Sauna
• Tennis court
• Table Tennis
• Petanque
• Four electric car charging ports (Type 1) with cable converters available
• Car/Bike wash station
• Guest lift to some suites
• Conservatory


Download a copy of our resort map.


It’s all here at Regal Palms Resort. With our world-class facilities we aim to give you a luxury experience which will enhance your stay in Rotorua.


All of our suites are non-smoking.