Policies

Payment Policy

Visa and Mastercard credit cards are accepted to secure a booking.

Cancellation Policy

Cancellations must be made at least 48 hours prior to arrival date. In the event of late cancellation one nights’ accommodation will be charged.

7 days notice is required for Group (4+ Rooms) and Long Stay (4+ Nights) Bookings. In the event of a late cancellation up to 25% of accommodation tariff will be charged.

Child Policy

Persons under the age of 18 are considered to be children and are not permitted to stay unless accompanied by an adult.

Pet Policy:

NO PETS ALLOWED within the resort.

Check In Policy

Check-in from 3.00pm (till 8.30pm)

Check-out at 10.00am

Office open 7.30am – 8.30pm